COVID Update

We are experiencing staff shortages due to the increasing number of Omicron cases across the province. Appointments, responses to calls, messages and online booking requests are significantly delayed. We ask for your compassion at this time while we try to navigate through these new challenges. We apologize for the inconvenience this will cause.

Thank you for your patience, we are trying our best!

× Important Notice on COVID - 19

To protect patients and staff from COVID-19, we ask that all patients NOT come to True North Imaging who have:
1) traveled internationally within the last 14 days OR
2) have been in contact with an affected person within the last 14 days OR
3) have symptoms of

Please call Telehealth Ontario at 1-866-797-0000 or go to an assessment center if you develop symptoms.
If you require emergency diagnostic imaging, please go directly to your local emergency room.
Once the symptoms have resolved and/or at least 14 days have passed, an appointment for your diagnostic exam can be made.

Due to COVID-19, the Ministry of Health has stated that we must limit the number of people in all facilities. Therefore, ONLY Patients are permitted in the clinic. Exceptions are made for those who need support workers and the accompaniment of a minor. To ensure inclusiveness, we have adjusted our policies for obstetrical patients to allow for video chat and photos at the end of an exam.


True North Imaging operates in a fully digital environment, allowing our referring physicians timely access to patient studies, through our web based portal and connection to the eHealth sponsored repository. Our medical and technical staff has all undergone a meticulous selection process to become members of the True North Imaging team, each with a strong commitment to ongoing professional education. Patients can expect walk-in service, rapid report turn-around times in a professional environment that respects their privacy.

An x-ray is a type of high-energy radiation. In low doses, x-rays are used to diagnose diseases by making pictures of the inside of the body.

TNI accepts referrals from family doctors, specialists, urgent care physicians, sports medical doctors and chiropractors (including consultation reports if required). We also provide x-ray services for immigration studies and other regulatory requirements.

Appointment Details

Appointments are not required for x-rays – patients are seen on a first-come first-served basis.

Wait times and exam times will vary. Women who are or think they may be pregnant should not be x-rayed during the last two weeks of their menstrual cycle. If you think you may be pregnant, please inform the technologist before the examination. There are no instructions or preparations for x-rays.

  • Please bring the Requisition Form and your valid Ontario Health Card for each visit.
  • If you do not have a valid Ontario Health card please bring VISA, MasterCard or Debit Card.

    True North Imaging has conveniently-located clinics across the GTA and Kitchener-Waterloo region, with the corporate head office in Thornhill.

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    At TNI we are committed to providing our staff with a warm and collegial work environment.


    We have the most up-to-date equipment for performing sophisticated diagnostic services set in a comfortable and convenient environment.

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    At TNI, we're always adding new services and locations. Find out about the latest news, hours of operation and events.

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